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Mack Trucks
Launch Event

Heritage Meets Innovation: How Mack Trucks Transformed 125 Years into Tomorrow's Vision

Mack Trucks faced a pivotal brand moment—celebrating 125 years of building the trucks that move America forward while introducing the groundbreaking Mack Pioneer highway truck to a competitive long-haul market. This wasn't just another product launch; it was an opportunity to redefine Mack's position in the industry and set the tone for years to come. OX partnered with Mack to create an immersive brand experience that would honor their remarkable heritage while boldly announcing their future, bringing together 1,200 attendees including dealers,customers , press, and industry leaders at iconic Brooklyn Navy Yard.

01

Challenge

Mack Trucks encountered several critical challenges in staging this transformative event:

Dual Narrative Complexity

Needed to seamlessly blend 125 years of heritage storytelling with cutting-edge product innovation

Diverse Stakeholder Expectations

Had to engage multiple audiences—from dealer networks seeking competitive advantages to fleet executives looking for advanced trucks to help them combat driver shortages 

Venue Transformation

Required converting two distinct spaces into cohesive brand experiences that would create lasting impressions

Market Positioning

Faced the challenge of overcoming awareness gaps in the long haul sleeper market while demonstrating product superiority

Experience Continuity

Needed a consistent thematic expression across all touchpoints, from digital communications to environmental design

02

Solution

Strategic Theme Development & Creative Foundation

We collaborated intensively with Mackto develop a cohesive thematic foundation that would resonate throughout the entire attendee journey. Our approach went beyond surface-level event planning to create a narrative architecture that honored Mack's heritage while positioning the Mack Pioneer as the next chapter in their innovation story. The dual themes—"Built like a Mack for 125 years" for the heritage experience and “The New Standard” for the product launch—created emotional and logical connections that guided every creative decision. This strategic foundation enabled us to craft experiences that felt authentic to the brand while generating excitement for the future.

Immersive Environmental Storytelling

The transformation of two distinct Brooklyn venues into unified brand experiences required sophisticated environmental design thinking. We developed comprehensive signage strategies for the historic Fish Transfer Building heritage experience as well as a transitional alleyway that maintained narrative momentum, and the dramatic Duggal Greenhouse product reveal space. Each environment told a specific part of Mack's story through carefully orchestrated visual elements, from heritage truck storytelling installations to futuristic product showcases. The environmental graphics weren't just decorative—they were narrative devices that guided attendees through an emotional journey from past to future.

Integrated Digital & Physical Experience Design

Our approach seamlessly blended digital and physical touchpoints to create a cohesive attendee experience. From save-the-date communications through post-event follow-up, every interaction reinforced the dual themes of heritage and innovation. We developed comprehensive "Know Before You Go" materials that built anticipation while educating attendees about Mack's Brooklyn connections and event significance. Registration platforms, name badges, and wayfinding systems all contributed to a unified experience that made attendees feel they were part of something historically significant.

Collaborative Creative Execution

Working closely with Mack's team and production partners, we ensured that every creative element supported the overarching narrative while meeting practical event requirements. Our LED screen content guidance maintained visual consistency during key reveal moments, while our environmental graphics transformed industrial spaces into immersive brand environments. The collaborative approach allowed us to respond dynamically to venue constraints and production realities while never compromising the creative vision that would make this event memorable for all attendees.

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03

Results

The Mack Pioneer Launch and 125th Heritage Experience successfully positioned Mack Trucks at the intersection of tradition and innovation, creating powerful momentum for years to come. . The event demonstrated Mack's confidence and continued focus on the long-haul market while honoring the legacy of what it truly means to be “Built like a Mack”.

Event Impact

  • Successfully hosted 1,200 industry stakeholders across dealer networks, fleet executives, and media
  • Created immersive brand experiences across two distinct Brooklyn venues
  • Established creative foundation for ongoing Mack Pioneer marketing efforts 
  • Generated industry buzz positioning Mack as innovative and forward-thinking

Brand Positioning

  • Reinforced Mack's heritage credibility while showcasing technological advancement
  • Demonstrated commitment to dealer success and customer solutions
  • Established emotional connections between past achievements and future innovations
  • Created memorable experiences that attendees would associate with Mack's brand evolution

The event set a new standard for truck launches, proving that thoughtful experience design can transform product introductions into defining brand moments. More importantly, it established the creative and strategic foundation for Mack's continued success in an increasingly competitive marketplace.

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